Inbox - Session #A8821
Human takeover readyHi, do you have a plan for 4 agents?
Yes, Growth supports up to 10 agents.
Can someone from your team contact me today?
NeoServe Platform
AI website chat that remembers customers and helps your team respond faster.
NeoServe combines AI chat, human handover, customer memory, reporting, and widget controls in one dashboard.
Open chats14 live sessions
Avg response26 seconds
Leads captured31 today
Reports
Daily chat totals, handovers, and lead conversion trend.
Widget Settings
Brand color, welcome text, and widget position.
Customer Memory
Stored username, email, phone, and past chat history.
NeoServe
Live Preview
Open chats14 live sessions
Avg response26 seconds
Leads captured31 today
Hi, do you have a plan for 4 agents?
Yes, Growth supports up to 10 agents.
Reports
Widget Settings
Built for Business Results, Not Just Chat Features
NeoServe improves customer response operations while keeping your team in control.
Capture more leads
Turn more website conversations into saved contact opportunities.
Reply faster
Let AI respond instantly while agents handle priority moments.
Reduce repeated questions
Use AI to answer common requests before they reach your team.
Keep customer context
Preserve details so returning visitors do not restart from zero.
Let agents take over when needed
Escalate smoothly when the conversation needs human decisions.
Track chats and reports
Monitor team activity and service performance from one dashboard.
Everything Needed for AI + Human Website Chat
One product for customer chat, handover, saved contact details, and team operations.
AI Chat Widget
Place NeoServe on your website and respond instantly.
Answers common questions instantly before your team steps in.Human Agent Handover
Agents can take over at any moment when AI needs support.
Let a real person take over when the conversation needs human help.Customer Memory & Lead Capture
Save usernames, contact details, and chat context for follow-ups.
Save customer context so repeat visitors do not need to explain again. Collect name, email, phone, and chat intent for follow-up.Agent Accounts
Structured access for teams handling customer conversations.
Set up agent access for teams handling live customer requests.Widget Settings
Control theme, greeting, branding, and placement behavior.
Adjust widget color, position, welcome message, and brand style.Reports & Analytics
Track activity, approvals, OCR transactions, and operational output.
Track chats, activity, and support performance.Scale Add-on Coming Soon
Campaign and outreach automation modules for growth workflows.
Coming soon: ads campaign, lead follow-up, email, WhatsApp, and automated outreach.How NeoServe Works
1. Visitor opens chat widget
Your website visitor starts a conversation from the embedded widget.
2. AI answers first
NeoServe AI handles common questions and gathers intent details.
3. Agent takes over when needed
Human agent joins when the conversation needs manual help.
4. Contact data and chat history are saved
Customer context remains available for future interactions.
5. Reports show activity and performance
Team sees chat flow, outcomes, and response metrics in one place.